Delivery Policy

JunMart Online and Mobile Application

Effective Date: 1st August 2023

Thank you for choosing JunMart! We are committed to providing you with a seamless and reliable shopping experience through our mobile and online application. This Delivery Policy outlines the terms and conditions related to product delivery when you make purchases on JunMart. By using our application and making purchases, you agree to adhere to the following policy:

  1. Delivery Methods:
  • JunMart offers multiple delivery methods for your convenience, including standard shipping and expedited shipping (where available).
  • The available delivery options may vary based on your location and the products you purchase.

 

  1. Delivery Timeframes:
  • The estimated delivery timeframes for each product will be provided during the checkout process.
  • Please note that the delivery timeframes are approximate and are subject to factors beyond our control, such as shipping carrier delays or unforeseen circumstances.

 

  1. Shipping Costs:
  • Shipping costs may apply to your order, and the amount will be clearly indicated during the checkout process.
  • The shipping cost is based on factors like the delivery method, destination, product weight, and other relevant considerations.

 

  1. Delivery Address:
  • Please ensure that you provide accurate and complete delivery information, including the recipient's name, delivery address, contact number, and any other necessary details.
  • JunMart is not responsible for delivery delays or non-delivery due to incorrect or incomplete address information provided by the customer.

 

  1. Delivery Status Update:
  • You can view the updated delivery status for the product(s) you have purchased by accessing your order history within the application.

 

  1. Undeliverable Orders:
  • In the event that our delivery partners are unable to deliver the package due to incorrect address information, recipient unavailability, or other reasons beyond our control, the package may be returned to JunMart.
  • If your order is deemed undeliverable, we will contact you to arrange for re-delivery (additional shipping fees may apply) or process a refund for the order (excluding shipping costs).

 

  1. Damaged or Lost Packages:
  • In the rare event that your package arrives damaged or is lost during transit, please contact our customer support team immediately.
  • To facilitate a resolution, please retain the delivery parcel box and any relevant packaging materials for inspection purposes.

 

  1. Delivery Policy Updates:
  • JunMart may update this Delivery Policy from time to time.
  • Any changes will be effective immediately upon posting the updated policy within the application.

 

  1. Contact Us:
  • If you have any questions or concerns regarding our delivery policy, please contact us at [support@nhb2u.com].

Thank you for choosing JunMart. We look forward to serving you and providing real-time updates on the delivery status of your purchases.